3k44 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how 3k44 ("we", "us", or "our") collects, uses, stores, and discloses personal information when you access or use the 3k44 online gaming platform available at 3k44.vip ("Platform"). This Policy applies to all players registered with 3k44, visitors to the Platform, and anyone who contacts us through our customer support channels.

We may update this Policy from time to time. When we make material changes, we will notify registered players via the platform notification system at least 7 days before the changes take effect. The most current version of this Policy is always available at 3k44.vip/privacy-policy. Your continued use of the Platform after any update constitutes acceptance of the revised Policy.

2Information We Collect

3k44 collects personal information through three main channels: information you provide directly when registering or using the Platform, information generated automatically when you interact with the Platform, and information we receive from third-party service providers such as payment processors and identity verification services.

Information You Provide Directly

• Registration details: your full name, date of birth, Bangladeshi mobile phone number, and optionally an email address. This information is required to create and verify your 3k44 account.
• KYC verification documents: national identity card, passport, or other government-issued identity documents that you submit when completing identity verification. These documents are processed securely and are retained only for as long as legally required.
• Payment information: your bKash, Nagad, Rocket, or bank account details as provided when making a deposit or requesting a withdrawal. 3k44 does not store full card numbers; card payment data is handled directly by our PCI-compliant payment partners.
• Customer support communications: messages, emails, and chat transcripts exchanged with our support team. These records are retained to maintain quality of service and resolve disputes.

Information Generated Automatically

• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator. This data helps us deliver a consistent and secure experience across different devices.
• Usage and gameplay data: pages visited, games played, bet amounts, game session durations, win/loss records, and navigation paths through the Platform. This data is used for platform optimisation, responsible gaming monitoring, and fraud detection.
• Cookie and session data: session identifiers, authentication tokens, and preference cookies that maintain your logged-in state and personalise your experience. See Section 6 of this Policy for full details on our cookie practices.

Information from Third Parties

• Payment processor data: transaction status, payment method verification results, and fraud risk scores returned by bKash, Nagad, Rocket, and banking partners when you make a deposit or withdrawal.
• Identity verification results: pass/fail outcomes and risk flags returned by our KYC verification service provider when processing your identity documents. We do not receive the raw document images from our KYC provider after the verification decision has been made.

3How We Use Your Information

We use personal data collected from and about you for the specific purposes listed below. We process your data only where we have a lawful basis to do so, including performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating a safe and fair gaming platform.

4Your Privacy Rights at a Glance

3k44 is committed to giving you meaningful control over your personal data. The six principles below summarise the protections we apply to every player account on the platform.

5Sharing Your Information

3k44 does not sell, trade, or rent your personal information to third parties. We may share your personal data with the following categories of recipients only where necessary and proportionate to the purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Visa/Mastercard processing partners — solely for the purpose of processing your transactions. These partners are contractually bound to process your data only for payment purposes and not to retain it beyond what is necessary.
• Identity verification providers: our KYC compliance partner who processes your identity documents to verify age and identity as required under our player acceptance policy. This provider is bound by strict data processing agreements.
• Anti-fraud and security technology providers: third-party systems that analyse transaction patterns and gameplay data to detect and prevent fraud, money laundering, and bot activity. Data shared with these providers is subject to strict contractual restrictions on further use.
• Regulatory and law enforcement authorities: where we are legally required to disclose personal data in response to a court order, regulatory demand, or law enforcement request. In such cases, we will disclose only the minimum data required and, where legally permissible, will notify the affected player.

6Cookies and Tracking Technologies

3k44 uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, remember your preferences, and analyse how players use the Platform so we can improve it. Cookies are small text files stored on your device by your browser. We do not use advertising cookies or cross-site tracking cookies.

Types of Cookies We Use

• Essential cookies: required for the Platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without ceasing to use the Platform.
• Functional cookies: remember your preferences such as language settings and notification preferences. These cookies improve your experience but are not strictly necessary. You may disable them through your browser settings, though doing so may affect some Platform features.
• Analytics cookies: collect anonymised data about how players navigate the Platform, which pages are most visited, and where errors occur. This data helps us identify and fix problems and optimise the player experience. Analytics data cannot be used to identify individual players.

You can control and delete cookies through your browser settings. Most mobile browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that refusing essential cookies will prevent you from logging into your 3k44 account. For guidance on managing cookies on your specific device or browser, refer to your browser's help documentation.

7Data Retention

3k44 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The retention periods we apply are set out below: account data (name, contact details, date of birth) is retained for the duration of the account and for 5 years after account closure; KYC documents are retained for 5 years from the date of verification or account closure, whichever is later, as required under applicable anti-money laundering obligations; transaction records are retained for 7 years from the date of the transaction to comply with financial record-keeping requirements; customer support communications are retained for 3 years from the date of the last interaction.

Where personal data is no longer required for any legal or operational purpose, 3k44 will securely delete or anonymise it. Anonymised data — data from which all identifying information has been permanently removed — may be retained indefinitely for statistical analysis and platform improvement purposes.

8Security Measures

3k44 applies technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes the following controls:

• Transport security: all communication between your device and 3k44 servers is encrypted using TLS 1.2 or higher. Login pages, deposit pages, and account settings pages all operate over HTTPS exclusively.
• Access controls: access to player personal data within 3k44 is restricted to staff who need it to perform their role (e.g. customer support, compliance, fraud investigation). All internal data access is logged and subject to regular audit review.
• Breach response: in the event of a personal data breach that poses a risk to your rights and freedoms, 3k44 will notify affected players without undue delay and will take immediate steps to contain the breach and minimise harm.

Despite these safeguards, no internet-based service can guarantee absolute security. You play a role in keeping your account secure: always use a strong unique password, never share your login credentials, and log out completely after each session on a shared device. If you believe your account has been compromised, contact our support team immediately at [email protected].

9Your Rights Over Your Personal Data

As a 3k44 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 14 calendar days.

• Right of access: you may request a copy of all personal data we hold about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. We will act on rectification requests promptly.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where processing is based on consent), or where the data has been unlawfully processed. This right is subject to legal retention obligations.
• Right to restriction of processing: you may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed or while you contest the lawfulness of our processing.
• Right to data portability: you may request a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format. This right applies to data processed on the basis of your consent or for the performance of a contract.

To exercise any of the above rights, please write to us at [email protected] with the subject line "Privacy Rights Request" and include your registered mobile number so we can verify your identity before responding. We will not charge a fee for handling privacy rights requests except in cases of manifestly unfounded or excessive requests.

10Third-Party Links and Services

The 3k44 Platform may contain references to third-party payment services such as bKash and Nagad. When you interact with these payment services, you are subject to their own privacy policies, which are separate from and independent of this Policy. 3k44 is not responsible for the privacy practices of third-party payment providers, and we encourage you to review their privacy policies before providing any personal information to them. Game content on the Platform is provided by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, and Spribe. These providers operate game servers and may collect anonymised technical data for game integrity purposes, but they do not receive your account details or payment information from 3k44.

11Children's Privacy

The 3k44 Platform is strictly for adults. We do not knowingly collect personal data from anyone under the age of 21. Our registration process requires confirmation of date of birth, and we apply KYC verification procedures to identify and reject underage applicants. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. We categorise changes as material or non-material. Material changes — those that substantively affect your rights or how we use your data — will be communicated to registered players via the Platform notification system at least 7 days before they take effect. Non-material changes such as typographical corrections or clarifications may take effect immediately upon publication at 3k44.vip/privacy-policy.

The date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of the 3k44 Platform after any Policy update constitutes your acceptance of the updated Policy.

13Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 3k44 processes your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.